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Schritt f\u00fcr Schritt Analyse<\/strong><\/span><\/h2>\n\n
bei technischen Problemen <\/strong><\/span><\/h2>\n\n
mit BigBlueButton<\/strong><\/span><\/h2>\n"},"subContentId":"63addff9-46cf-4987-93fe-02f5cd8c067f","metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"}},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"815c2574-42a3-4026-848a-418d91704db2"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":17.283950617283953,"width":80,"height":73.33333333333334,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Dieser Assistent soll Ihnen helfen, die Ursachen von technischen Problemen mit BBB-Konferenzen zu finden und zu l\u00f6sen. <\/h2>\n\n
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Sollten Sie mehrere Probleme haben, arbeiten Sie zuerst einen L\u00f6sungsweg durch und fangen Sie dann wieder von vorne an.<\/h2>\n\n
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Keine
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Schlechte
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Ton
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Video
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Router falsch konfiguriert<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"08980e50-562e-44d8-b0d2-a81fc11886b1"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.24365482233503,"height":65.16290726817043,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
F\u00fcr die Verbindung werden spezielle Ports ben\u00f6tigt. Falls im Router nur Surfen und Mailen erlaubt ist, ist eine Webkonferenz mit BBB nicht m\u00f6glich. In der Fritzbox kann man das z.B. \u00fcber Filter (Jugendschutzfilter, Kindersicherung) festlegen.<\/span><\/h2>\n\n
Details zu den Ports kommen weiter hinten in der Pr\u00e4sentation.   <\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"53e850ed-d475-47ed-9d5d-aa29513b128f"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"644d5f8b-9f53-4bf1-8029-cecf51453954"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876543,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Browser\/ Ger\u00e4t testen<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"08980e50-562e-44d8-b0d2-a81fc11886b1"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.24365482233503,"height":60.150375939849624,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
F\u00fcr die Webkonferenz wird die Technik WebRTC benutzt. Auf der Seite<\/span><\/h2>\n\n
test.webrtc.org<\/a> <\/span><\/h2>\n\n
kann man testen, ob die Browser-Ger\u00e4te-Kombination die Voraussetzungen erf\u00fcllt.   <\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"53e850ed-d475-47ed-9d5d-aa29513b128f"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"644d5f8b-9f53-4bf1-8029-cecf51453954"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876543,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Firewall blockiert Verbindungen<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"08980e50-562e-44d8-b0d2-a81fc11886b1"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5380710659898478,"y":27.56892230576441,"width":86.29441624365482,"height":68.1704260651629,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
In Schul- oder Firmennetzen kann die Verbindung durch Firewalls blockiert sein. In diesem Fall sollten Sie Ihren Administrator informieren.
\nAuf dem Lehrerfortbildungsserver gibt es ein Forum f\u00fcr Administratoren. Dort sind die n\u00f6tigen Einstellungen dokumentiert. (BBB in BW \u00fcber ZSL)<\/span><\/h2>\n\n
Link zum Administratoren-Forum<\/a><\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"53e850ed-d475-47ed-9d5d-aa29513b128f"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"644d5f8b-9f53-4bf1-8029-cecf51453954"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876543,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Fehler 1006 beim Echotest<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"08980e50-562e-44d8-b0d2-a81fc11886b1"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5380710659898478,"y":27.56892230576441,"width":86.29441624365482,"height":68.1704260651629,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Wenn Teilnehmer ihr Namen in Moodle \u00e4ndern k\u00f6nnen, und ein ASCII-Emoji angeh\u00e4ngen, z.B. \"NeinName :\/\", dann kommt es beim Echotest zum Fehler 1006.
\nNamens\u00e4nderungen in Moodle sollten blockiert sein. Damit vermeidet man auch Fantasienamen in Konferenzen und anderen Missbrauch.<\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"53e850ed-d475-47ed-9d5d-aa29513b128f"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}}],"keywordListEnabled":true,"globalBackgroundSelector":{"fillGlobalBackground":""},"keywordListAlwaysShow":false,"keywordListAutoHide":false,"keywordListOpacity":90},"override":{"activeSurface":false,"hideSummarySlide":false,"summarySlideSolutionButton":true,"summarySlideRetryButton":true,"enablePrintButton":false,"social":{"showFacebookShare":false,"facebookShare":{"url":"@currentpageurl","quote":"Ich habe @score von @maxScore Punkten bei der Aufgabe @currentpageurl erreicht."},"showTwitterShare":false,"twitterShare":{"statement":"Ich habe @score von @maxScore Punkten bei der Aufgabe @currentpageurl erreicht.","url":"@currentpageurl","hashtags":"h5p, Kurs"},"showGoogleShare":false,"googleShareUrl":"@currentpageurl"}},"l10n":{"slide":"Folie","score":"Punktzahl","yourScore":"Deine Punktzahl","maxScore":"Maximale Punktzahl","total":"Summe","totalScore":"Gesamtpunktzahl","showSolutions":"L\u00f6sungen anzeigen","retry":"Wiederholen","exportAnswers":"Text exportieren","hideKeywords":"Stichwortliste verbergen","showKeywords":"Stichwortliste anzeigen","fullscreen":"Vollbild","exitFullscreen":"Vollbild beenden","prevSlide":"Vorherige Folie","nextSlide":"N\u00e4chste Folie","currentSlide":"Aktuelle Folie","lastSlide":"Letzte Folie","solutionModeTitle":"L\u00f6sungsmodus beenden","solutionModeText":"L\u00f6sungsmodus","summaryMultipleTaskText":"Mehrere Aufgaben","scoreMessage":"Du hast erreicht:","shareFacebook":"Auf Facebook teilen","shareTwitter":"Auf Twitter teilen","shareGoogle":"Auf Google+ teilen","summary":"Zusammenfassung","solutionsButtonTitle":"Kommentare anzeigen","printTitle":"Drucken","printIngress":"Wie m\u00f6chtest du diese Pr\u00e4sentation drucken?","printAllSlides":"Alle Folien drucken","printCurrentSlide":"Aktuelle Folie drucken","noTitle":"Kein Titel","accessibilitySlideNavigationExplanation":"Verwende die linke oder rechte Cursortaste, um zur Folie in der jeweiligen Richtung zu bl\u00e4ttern, wenn der Pr\u00e4sentationsbereich ausgew\u00e4hlt ist.","accessibilityCanvasLabel":"Pr\u00e4sentationsbereich. Verwende die linke oder rechte Cursortaste, um zwischen den Folien zu navigieren.","containsNotCompleted":"@slideName enth\u00e4lt eine nicht abgeschlossene Interaktion","containsCompleted":"@slideName wurde abgeschlossen","slideCount":"Folie @index von @total","containsOnlyCorrect":"@slideName enth\u00e4lt nur richtige Antworten","containsIncorrectAnswers":"@slideName enth\u00e4lt falsche Antworten","shareResult":"Ergebnis teilen","accessibilityTotalScore":"Du hast insgesamt @score von @maxScore Punkten erreicht.","accessibilityEnteredFullscreen":"Vollbild aktiviert","accessibilityExitedFullscreen":"Vollbild deaktiviert","confirmDialogHeader":"Submit your answers","confirmDialogText":"This will submit your results, do you want to continue?","confirmDialogConfirmText":"Submit and see results"}},"metadata":{"contentType":"Course Presentation","license":"PD","title":"Ton-Fehler1007 beheben","authors":[{"name":"schellenbachk","role":"Author"}]},"subContentId":"38b25660-4cc2-4643-a0b8-3cc3dbe0f7bf"},"showContentTitle":false,"feedback":{"subtitle":""},"nextContentId":15,"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.CoursePresentation 1.25","params":{"presentation":{"slides":[{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"ed57afb1-77c9-4200-8dfc-e4df3620f670"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":3.807106598984772,"y":7.4074074074074066,"width":80.0761421319797,"height":76.54320987654322,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Falls man bei Echotest nichts h\u00f6rt und keine Fehlermeldung erscheint, gibt es zwei M\u00f6glichkeiten:<\/span><\/h2>\n\n
<\/h2>\n\n
\n\t
\n\t
Die Lautst\u00e4rke ist zu leise eingestellt.<\/span><\/h2>\n\t<\/li>\n\t
\n\t
Das Mikrofon ist im Browser nicht zugelassen.<\/span><\/h2>\n\t<\/li>\n<\/ul>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"0c5d20f0-f03e-4f71-a4c8-081af27f2292"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"900a1164-7506-4ae1-8383-c3cdad8ddd97"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Lautst\u00e4rke:<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"34c6a2dd-f359-49eb-8e69-8ec9d1e5d9f8"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.25,"height":63.95061728395062,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Aufgrund der Vielzahl an m\u00f6glichen Endger\u00e4ten, hier nur folgende Empfehlung:<\/span><\/h2>\n\n
Stellen Sie sicher, dass der Lautsprecher aktiviert ist und die Lautst\u00e4rke so hoch ist, dass sie einen Testton h\u00f6ren.
\nFalls Sie nicht wissen, wie das geht, suchen Sie im Internet mit Ihrem Betriebssystem und \"Lautst\u00e4rke\".<\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"02426639-2ddb-4bb1-8f8a-1c080303f8cf"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"900a1164-7506-4ae1-8383-c3cdad8ddd97"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Mikrofon freigeben:<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"34c6a2dd-f359-49eb-8e69-8ec9d1e5d9f8"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5380710659898478,"y":25.062656641604008,"width":91.25,"height":32.098765432098766,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Das Freigeben l\u00e4uft bei allen Browsern \u00e4nlich ab. Klicken Sie mit der Maus auf das Schloss vor der Webadresse.<\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"02426639-2ddb-4bb1-8f8a-1c080303f8cf"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":3.75,"y":51.851851851851855,"width":92.38578680203045,"height":29.57393483709273,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-60531e58bac79.png","mime":"image\/png","copyright":{"license":"U"},"width":700,"height":113},"alt":"Mikro im Browser freigeben"},"subContentId":"5690b345-44e3-4b94-8623-ad4e3c3ee28e","metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB07-Mikro-zulassen1","authors":[{"name":"Klaus Sschellenbach","role":"Author"}],"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"}},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"900a1164-7506-4ae1-8383-c3cdad8ddd97"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Mikrofon freigeben:<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"34c6a2dd-f359-49eb-8e69-8ec9d1e5d9f8"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":50,"y":46.91358024691358,"width":45,"height":24.691358024691358,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Man sieht, dass das Mikro gesperrt ist.<\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"02426639-2ddb-4bb1-8f8a-1c080303f8cf"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":24.691358024691358,"width":43.75,"height":69.62962962962963,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-60531e912e086.png","mime":"image\/png","copyright":{"license":"U"},"width":439,"height":355},"alt":"Mikro im Browser freigeben"},"subContentId":"5690b345-44e3-4b94-8623-ad4e3c3ee28e","metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB07-Mikro-zulassen2","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"}},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"900a1164-7506-4ae1-8383-c3cdad8ddd97"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":0,"y":0,"width":48.223350253807105,"height":12.280701754385964,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
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K\u00f6nnen Sie jetzt einen Echotest durchf\u00fchren?<\/p>\n"}},"subContentId":"b2a6cc38-efc5-43f1-9219-5bc2ed3d7df6","metadata":{"contentType":"Branching Question","license":"U","title":"Ton-Echotest jetzt m\u00f6glich"}},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.CoursePresentation 1.25","params":{"presentation":{"slides":[{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"e545650b-2224-4601-a40d-bf0743957f1f"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":3.807106598984772,"y":17.265814536340855,"width":83.75634517766498,"height":75.18796992481202,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Wenn der Echotest funktioniert, aber die Teilnehmer Sie trotzdem nicht h\u00f6ren, liegt es eventuell an der Verbindung zum Internet. Auf den folgenden Seiten sind Tests und Verbesserungsm\u00f6glichkeiten aufgef\u00fchrt. <\/span><\/h2>\n\n
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librespeed.org<\/a><\/span><\/h2>\n\n
Sinnvoll sind Werte > 2 MBit\/s<\/span><\/h2>\n\n
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LAN statt WLAN<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"f368eab1-35f0-43a8-839b-47bb2d65c7c8"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.24365482233503,"height":62.65664160401002,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
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Video ausschalten<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"c97d844a-c432-40ee-ad28-e0d7a8857490"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.24365482233503,"height":62.65664160401002,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
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Eventuell sind andere Ger\u00e4t im Heimnetz aktiv und \u00fcberlasten dadurch die Internetanbindung (Handys, Playstation, Fernseher, ...). Verbessert sich die Tonqualit\u00e4t, wenn Sie andere Ger\u00e4te ausschalten und Sie andere Browser-Tabs schlie\u00dfen?  <\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"d59b59f1-bd02-4ae6-872a-b2bde9e76e22"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"25f72267-cf20-4b57-88c8-db730c418f96"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":3.8071065989847717,"y":10.025062656641603,"width":38.07106598984772,"height":12.531328320802004,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
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Informieren Sie die Teilnehmer im Chat, dass vermutlich ein Serverproblem vorliegt. Alle sollen die Konferenz verlassen, das BBB-Fenster schlie\u00dfen und in 1-2 Minuten erneut teilnehmen.
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Starten Sie nach 1-2 Minuten eine neue Konferenz.
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Die Internetanbindung umfasst hier den gesamten Weg vom Server, \u00fcber den Router im Haus bis zu Ihrem Endger\u00e4t.
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Eine langsame Internetanbindung kann dazu f\u00fchren, dass die Audioverbindung nicht zustande kommt. Testen Sie Ihre Bandbreite z.B. bei librespeed.org<\/a><\/h2>\n\n
Sinnvoll sind Werte > 2 MBit\/s<\/h2>\n\n
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LAN statt WLAN<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"e85edf8c-c3cd-4bc2-bb41-984a223e7ba1"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.24365482233503,"height":57.64411027568922,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Eine Verbindung mit einem LAN-Kabel ist schneller und stabiler als WLAN. Wenn es m\u00f6glich ist, testen Sie, ob Sie mit einem LAN-Kabel eine Verbesserung erreichen.
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Falls Sie die Videokamera aktiviert haben, schalten Sie sie aus. Video\u00fcbertragung belastet den PC und braucht mehr Internet-Bandbreite. Falls es ohne Video funktioniert, ist Ihr Ger\u00e4t oder der Internetanschluss am Limit. <\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"d3f669eb-8996-4e6a-a2b5-9b5c5f5028ea"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"7be52406-a2b4-449f-824c-7a7b6b4296b1"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Heimnetz \u00fcberlastet?<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"ac028afe-6d91-46b9-ba16-a40ea82b2ea1"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.25,"height":51.111111111111114,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Eventuell sind andere Ger\u00e4t im Heimnetz aktiv und \u00fcberlasten dadurch die Internetanbindung (Handys, Playstation, Fernseher, ...). Verbessert sich die Tonqualit\u00e4t, wenn Sie andere Ger\u00e4te ausschalten und Sie andere Browser-Tabs schlie\u00dfen?  <\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"d3f669eb-8996-4e6a-a2b5-9b5c5f5028ea"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"7be52406-a2b4-449f-824c-7a7b6b4296b1"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
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Ton deaktiviert oder zu leise?<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"2559b81b-837d-4cbd-b8bb-891476a79b9d"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.629629629629626,"width":91.25,"height":52.592592592592595,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Eventuell ist der Ton am Endger\u00e4t zu leise eingestellt oder deaktiviert. Stellen Sie die Lautst\u00e4rke so ein, dass Sie einen Testton h\u00f6ren.
\nFalls Sie unsicher sind, suchen Sie im Internet, wie sich die Lautst\u00e4rke an Ihrem Ger\u00e4t einstellen l\u00e4sst.<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"f8cd42f5-2328-447e-bf07-a358c1769373"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"b9906fee-102b-4516-80fc-b48597582e4f"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Browser aktualisieren<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"2559b81b-837d-4cbd-b8bb-891476a79b9d"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.24365482233503,"height":58.64661654135338,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Es gibt regelm\u00e4\u00dfig neue Browser Versionen und der Umgang mit Webkonferenzen ist in neueren Browsern teilweise deutlich besser, als in alten. Daher sollten Sie zuerst den Browser aktualiseren.<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"f8cd42f5-2328-447e-bf07-a358c1769373"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"b9906fee-102b-4516-80fc-b48597582e4f"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Anderen Browser testen<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"2559b81b-837d-4cbd-b8bb-891476a79b9d"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.629629629629626,"width":91.25,"height":47.65432098765432,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Falls Sie nur einen Browser haben, installieren Sie einen zweiten, z.B. Firefox oder Chrome (besser Chromium). Diese Optionen ist nicht f\u00fcr alle Betriebssysteme verf\u00fcgbar, aber f\u00fcr die meisten schon.<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"f8cd42f5-2328-447e-bf07-a358c1769373"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"b9906fee-102b-4516-80fc-b48597582e4f"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Anderes Mikrofon testen<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"2559b81b-837d-4cbd-b8bb-891476a79b9d"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.25,"height":62.46913580246914,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Eventuell kommt das Tonproblem vom Mikrofon. Prinzipiell ist ein Headset empfehlenswert. Testen Sie am besten:<\/span><\/h2>\n\n
\n\t
\n\t
Das eingebaute Mikrofon<\/span><\/h2>\n\t<\/li>\n\t
\n\t
Ein Mikrofon mit Klinkenstecker (z.B. Handy-Kopfh\u00f6rer)<\/span><\/h2>\n\t<\/li>\n\t
\n\t
Ein Mikrofon mit USB-Stecker<\/span><\/h2>\n\t<\/li>\n<\/ul>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"f8cd42f5-2328-447e-bf07-a358c1769373"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"b9906fee-102b-4516-80fc-b48597582e4f"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Treiber aktualisieren<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"2559b81b-837d-4cbd-b8bb-891476a79b9d"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.24365482233503,"height":66.41604010025063,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Eventuell wird das Tonproblem durch Fehler im Treiber verursacht. Aktualisieren Sie die Treiber f\u00fcr Soundkarte und Netzwerkkarte. Manchmal geht das nicht einzeln, sondern nur durch Update des Betriebssystems.
\nIm Zweifelsfall suchen Sie im Internet mit \"Treiber aktualisieren\" \"Sound\" \"Netzwerk\" und Ihrem Betriebssystem. <\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"f8cd42f5-2328-447e-bf07-a358c1769373"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"71bb9a22-31f8-459e-bf30-4b13455a50e6"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Ger\u00e4t \u00fcberlastet - Kennzeichen<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"3989d800-9922-4f38-8095-5f50d9cfd824"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.25,"height":60.74074074074074,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
\u00c4ltere oder leistungsschwache Ger\u00e4te k\u00f6nnen mit Webkonferenzen \u00fcberfordert sein.
\nDies erkennt man oft durch laute L\u00fcfter oder wenn die Ger\u00e4te nur noch langsam auf Benutzereingaben reagieren. <\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"fb558ab9-cb46-46e6-80a4-5aab322f1abd"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"71bb9a22-31f8-459e-bf30-4b13455a50e6"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Ger\u00e4t \u00fcberlastet - L\u00f6sungen<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"3989d800-9922-4f38-8095-5f50d9cfd824"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.25,"height":54.074074074074076,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Schlie\u00dfen Sie alle \u00fcberfl\u00fcssigen Fenster und Browser-Tabs.<\/span><\/h2>\n\n
Deaktivieren Sie Ihre Kamera.<\/span><\/h2>\n\n
Testen Sie die Qualit\u00e4t mit einem anderen Ger\u00e4t, z.B. Handy. <\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"fb558ab9-cb46-46e6-80a4-5aab322f1abd"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"953c0d0a-e853-4215-be6e-21f521f7dde4"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.4984137055837565,"y":9.868421052631579,"width":83.75634517766498,"height":12.531328320802004,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
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Viel Erfolg mit BBB!<\/p>\n","title":"Herzlichen Gl\u00fcckwunsch, Sie haben es geschafft!","image":{"path":"images\/image-605370ac421f7.png","mime":"image\/png","copyright":{"license":"CC BY","title":"bbbicon_mit_haken","author":"Klaus Schellenbach","version":"4.0","year":"2021","source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"width":1203,"height":600}},"text":"Ja"},{"nextContentId":28,"feedback":{"subtitle":""},"text":"Nein. Dann pr\u00fcfen Sie bitte noch die Ger\u00e4teeinstellungen."},{"nextContentId":4,"feedback":{"title":"Sorry!","subtitle":"
In diesem Fall sollten Sie sich an Ihren Systemadministrator wenden, der Ihnen vielleicht weiterhelfen kann. <\/p>\n","image":{"path":"images\/image-605332fe1b9ee.jpg","mime":"image\/jpeg","copyright":{"license":"CC BY-SA","title":"figur_call-center-1027342_1920","author":"www.pixabay.de","source":"https:\/\/www.pixabay.de","version":"4.0"},"width":1920,"height":1920}},"text":"Nein. Dann testen Sie bitte, was passiert, wenn Sie selbst Ihr Mikrofon einschalten."}],"question":"
K\u00f6nnen Sie die Teilnehmer Sie jetzt h\u00f6ren?<\/p>\n"}},"metadata":{"contentType":"Branching Question","license":"U","title":"Ton-K\u00f6nnen Sie die Teilnehmer Sie jetzt h\u00f6ren"},"subContentId":"3524f9be-91c7-4537-9eff-28e11b1237a6"},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.BranchingQuestion 1.0","params":{"branchingQuestion":{"alternatives":[{"nextContentId":-1,"feedback":{"subtitle":"
Viel Erfolg mit BBB!<\/p>\n","title":"Herzlichen Gl\u00fcckwunsch, Sie haben es geschafft!","image":{"path":"images\/image-605370ac421f7.png","mime":"image\/png","copyright":{"license":"CC BY","title":"bbbicon_mit_haken","author":"Klaus Schellenbach","version":"4.0","year":"2021","source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"width":1203,"height":600}},"text":"Ja"},{"nextContentId":27,"feedback":{"subtitle":""},"text":"Nein. Falls Sie die Internetverbindung noch nicht \u00fcberpr\u00fcft haben, k\u00f6nnen Sie das hier nachholen."},{"nextContentId":4,"feedback":{"title":" ","subtitle":""},"text":"Nein. Dann testen Sie bitte, was passiert, wenn Sie selbst Ihr Mikrofon einschalten."}],"question":"
K\u00f6nnen Sie die Teilnehmer Sie jetzt h\u00f6ren?<\/p>\n"}},"metadata":{"contentType":"Branching Question","license":"U","title":"Ton-K\u00f6nnen Sie die Teilnehmer Sie jetzt h\u00f6ren"},"subContentId":"1dad2c3f-b8cb-4ed6-88c5-99bc43d046c6"},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.BranchingQuestion 1.0","params":{"branchingQuestion":{"alternatives":[{"nextContentId":24,"feedback":{"subtitle":""},"text":"Die Tonqualit\u00e4t ist bei einzelnen Sprechern schlecht, bei anderen gut bis sehr gut."},{"nextContentId":32,"feedback":{"subtitle":""},"text":"Die Tonqualit\u00e4t ist bei allen Sprechern schlecht."}],"question":"
Biite beschreiben Sie die schlechte Tonqualit\u00e4t genauer.<\/p>\n"}},"subContentId":"5c1a5216-a50d-4210-914c-b942edf7419a","metadata":{"contentType":"Branching Question","license":"U","title":"Ton-Qualit\u00e4t schlecht Pr\u00e4zisierung"}},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.CoursePresentation 1.25","params":{"presentation":{"slides":[{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"869a151c-85a8-4d9e-b6e5-de9451843268"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":5,"y":7.4074074074074066,"width":81.25,"height":32.098765432098766,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Wenn die Tonqualit\u00e4t bei allen schlecht ist, liegt meistens ein Serverproblem vor. Notieren Sie sich in diesem Fall die Nummer des Servers.<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"5a2a83ab-bc5c-4d33-bd31-02c2fd858b27"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":22.84263959390863,"y":76.54320987654322,"width":58.3756345177665,"height":20.246913580246915,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
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\nBeenden Sie dann die Konferenz, so dass wirklich alle die Konferenz verlassen m\u00fcssen. <\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"1cb63c8c-d03d-46f8-9f0f-f123ab211040"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"16d65d73-23ce-4e43-bd96-6bb57e04ffe1"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5380710659898478,"y":17.543859649122805,"width":83.75,"height":55.80246913580247,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Starten Sie nach 1-2 Minuten eine neue Konferenz.
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Dann liegt wahrscheinlich eine gr\u00f6\u00dfere St\u00f6rung vor. Entweder sie behelfen sich mit dem Chat, weichen auf ein anderes Konferenztool aus, oder geben den Teilnehmern Arbeitsauftr\u00e4ge, die sie selbstst\u00e4ndig abarbeiten k\u00f6nnen. <\/p>\n","image":{"path":"images\/image-60536f2227952.jpg","mime":"image\/jpeg","copyright":{"license":"CC BY-SA","title":"figur_question-mark-1019935_1920","author":"www.pixabay.de","source":"https:\/\/www.pixabay.de","version":"4.0"},"width":1920,"height":1920}},"text":"Ja"},{"nextContentId":-1,"feedback":{"title":"Super","subtitle":"
Viel Erfolg mit BBB!<\/p>\n","image":{"path":"images\/image-60536fcddfbd0.png","mime":"image\/png","copyright":{"license":"CC BY","title":"BBBicon_mit_haken","author":"Klaus Schellenbach","version":"4.0","year":"2021","source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"width":1203,"height":600}},"text":"Nein"}],"question":"
Treten die gleichen Tonprobleme auch auf dem neuen Server auf?<\/p>\n"}},"metadata":{"contentType":"Branching Question","license":"U","title":"Ton-Neuer Server besser"},"subContentId":"753120c5-e29a-4723-ac6d-c078f254f84e"},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.BranchingQuestion 1.0","params":{"branchingQuestion":{"alternatives":[{"nextContentId":4,"feedback":{"subtitle":""},"text":"Weiter zum Abschnitt "Mein Ton funktioniert nicht.""},{"nextContentId":-1,"feedback":{"subtitle":"
Einen sch\u00f6nen Tag noch.<\/p>\n","title":"Bitte informieren Sie den Teilnehmer, wie er sein Problem mit diesem Assistenten analysieren kann.","image":{"path":"images\/image-6053826abc2c3.jpg","mime":"image\/jpeg","copyright":{"license":"CC BY-SA","title":"figur_call-center-1027342_1920","author":"www.pixabay.de","source":"https:\/\/www.pixabay.de","version":"4.0"},"width":1920,"height":1920}},"text":"Ich m\u00f6chte den Assistenten beenden."}],"question":"
Wie wollen Sie weiter machen?<\/p>\n"}},"metadata":{"contentType":"Branching Question","license":"U","title":"Ton-Tonqualit\u00e4t einzelner Benutzer"},"subContentId":"344cb1ed-a872-498a-8fe0-ef7bed803045"},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.BranchingQuestion 1.0","params":{"branchingQuestion":{"alternatives":[{"nextContentId":37,"feedback":{"subtitle":""},"text":"Einzelne Teilnehmer haben Verbindungsabbr\u00fcche und m\u00fcssen sich neu anmelden."},{"nextContentId":42,"feedback":{"subtitle":""},"text":"Alle Teilnehmer haben Verbindungsabbr\u00fcche."}],"question":"
Bitte beschreiben Sie die schlechte Qualit\u00e4t genauer.<\/p>\n"}},"metadata":{"contentType":"Branching Question","license":"U","title":"Konferenz-Qualit\u00e4t schlecht Pr\u00e4zisierung"},"subContentId":"bc98a8b1-365e-4946-a1d8-457f8c16bf29"},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.CoursePresentation 1.25","params":{"presentation":{"slides":[{"elements":[{"x":0,"y":0,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"edca9c24-8265-4a23-80b2-d2c91098f62b"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":5.0761421319796955,"y":14.814814814814813,"width":81.21827411167513,"height":67.65432098765433,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Wenn die anderen Teilnehmer nicht \u00fcber Verbindungsabbr\u00fcche klagen, aber Sie sich immer wieder neu anmelden m\u00fcssen, liegt das Problem entweder an Ihrer Internetanbindung oder an Ihrem Ger\u00e4t.
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Die Internetanbindung umfasst hier den gesamten Weg vom Server, \u00fcber den Router im Haus bis zu Ihrem Endger\u00e4t.
\n
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Eine langsame Internetanbindung kann dazu f\u00fchren, dass die Verbindung zum Server abbricht. Testen Sie Ihre Bandbreite z.B. bei librespeed.org<\/a><\/span><\/h2>\n\n
Sinnvoll sind Werte > 2 MBit\/s<\/span><\/h2>\n\n
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LAN statt WLAN<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"6b5262aa-450d-4b8b-bb8a-6200681ee77f"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.25,"height":62.22222222222222,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Eine Verbindung mit einem LAN-Kabel ist schneller und stabiler als WLAN. Wenn es m\u00f6glich ist, testen Sie, ob Sie mit einem LAN-Kabel eine Verbesserung erreichen.
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Video ausschalten<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"50afc1e7-3805-4019-abd1-64369eae62c8"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.25,"height":61.48148148148148,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Falls Sie die Videokamera aktiviert haben, schalten Sie sie aus. Video\u00fcbertragung belastet den PC und braucht mehr Internet-Bandbreite. Falls es ohne Video funktioniert, ist Ihr Ger\u00e4t oder der Internetanschluss am Limit. <\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"e4f5bd0c-8a66-4fe5-a673-6592a6575677"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"a9733b06-2b00-42a2-a43d-04baf9a55395"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5380710659898478,"y":10.025062656641603,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Heimnetz \u00fcberlastet?<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"15a1db53-3f4e-4b3f-b97c-47fad9d34585"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.25,"height":59.01234567901235,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Eventuell sind andere Ger\u00e4t im Heimnetz aktiv und \u00fcberlasten dadurch die Internetanbindung (Handys, Playstation, Fernseher, ...).
\nIst die Konferenz stabiler, wenn Sie andere Ger\u00e4te ausschalten und Sie andere Browser-Tabs schlie\u00dfen?  <\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"103a39f0-4ff0-402f-ab51-a6d0f015710d"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":0,"y":0,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"6564b997-30dc-4cd8-9724-3ddca944d61b"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5380710659898478,"y":10.017243107769424,"width":48.223350253807105,"height":12.280701754385964,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Router neu starten<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"092be0fb-1ced-4f95-bba4-fde8fdb41e5f"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":86.29441624365482,"height":42.606516290726816,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
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Viel Erfolg mit BBB!<\/p>\n","title":"Herzlichen Gl\u00fcckwunsch, Sie haben es geschafft!","image":{"path":"images\/image-605370ac421f7.png","mime":"image\/png","copyright":{"license":"CC BY","title":"bbbicon_mit_haken","author":"Klaus Schellenbach","version":"4.0","year":"2021","source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"width":1203,"height":600}},"text":"Ja"},{"nextContentId":41,"feedback":{"subtitle":""},"text":"Nein. Dann pr\u00fcfen Sie hier bitte noch die Ger\u00e4teeinstellungen. NEU"},{"nextContentId":-1,"feedback":{"subtitle":"
Vielleicht hat Ihr Systemadministrator noch eine Idee.<\/p>\n","title":"Sorry!","image":{"path":"images\/image-6053c3d0305a6.jpg","mime":"image\/jpeg","copyright":{"license":"CC BY-SA","title":"figur_call-center-1027342_1920","author":"www.pixabay.de","source":"https:\/\/www.pixabay.de","version":"4.0"},"width":1920,"height":1920}},"text":"Nein, und die Ger\u00e4teeinstellungen habe ich schon gepr\u00fcft."}],"question":"
L\u00e4uft die Konferenz jetzt stabil?<\/p>\n"}},"metadata":{"contentType":"Branching Question","license":"U","title":"Konferenz-Ist die Verbindung jetzt stabiler"},"subContentId":"6567c3ec-1348-4b9b-a2a9-658bf5b50bf3"},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.CoursePresentation 1.25","params":{"presentation":{"slides":[{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"26aeac03-bd17-437b-a7e9-ce3ab55bfe4c"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5380710659898478,"y":29.62962962962963,"width":84.8984771573604,"height":50.125313283208015,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
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Deaktivieren Sie Ihre Kamera.<\/span><\/h2>\n\n
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Viel Erfolg mit BBB!<\/p>\n","title":"Herzlichen Gl\u00fcckwunsch, Sie haben es geschafft!","image":{"path":"images\/image-605370ac421f7.png","mime":"image\/png","copyright":{"license":"CC BY","title":"bbbicon_mit_haken","author":"Klaus Schellenbach","version":"4.0","year":"2021","source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"width":1203,"height":600}},"text":"Ja"},{"nextContentId":-1,"feedback":{"title":"Sorry!","subtitle":"
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\n\t
\n\t
Sie warten einige Minuten und versuchen es erneut.<\/span><\/h2>\n\t<\/li>\n\t
\n\t
Sie geben den Sch\u00fclern Aufgaben, z.B. \u00fcber Moodle.<\/span><\/h2>\n\t<\/li>\n\t
\n\t
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Was wollen Sie jetzt machen?<\/p>\n"}},"metadata":{"contentType":"Branching Question","license":"U","title":"Konferenz-Konferenz unm\u00f6glich"},"subContentId":"4aa08bda-fd21-4902-a2f0-a0120a321d80"},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.BranchingQuestion 1.0","params":{"branchingQuestion":{"alternatives":[{"nextContentId":52,"feedback":{"subtitle":""},"text":"Probleme mit der Internetverbindung"},{"nextContentId":54,"feedback":{"subtitle":""},"text":"Probleme mit dem Ger\u00e4t"}],"question":"
Welchen Bereich wollen Sie zuerst untersuchen?<\/p>\n"}},"metadata":{"contentType":"Branching Question","license":"U","title":"Konferenz-Ich habe keine Verbindung zu BBB"},"subContentId":"12b469c9-6cf5-4c3b-87fa-57f0e4daa991"},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.CoursePresentation 1.25","params":{"presentation":{"slides":[{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"6462043d-c32d-4a0a-96f2-4ef111dd0c5e"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":3.807106598984772,"y":12.345679012345679,"width":82.99492385786802,"height":80.24691358024691,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Die Internetanbindung umfasst hier den gesamten Weg vom Server, \u00fcber den Router im Haus bis zu Ihrem Endger\u00e4t.
\n
\nDaher testen wir zuerst die Bandbreite, die am Endger\u00e4t ankommt. Wenn sie gut ist, kann man die anderen Tests \u00fcberspringen.<\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"9ff90cf7-dfb4-410d-942d-6d5d0fd5be8e"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"f6cc0378-b2b8-439b-b91a-86e03f542f10"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
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Eine langsame Internetanbindung kann dazu f\u00fchren, dass die Verbindung zum Server abbricht. Testen Sie Ihre Bandbreite z.B. bei librespeed.org<\/a><\/span><\/h2>\n\n
Sinnvoll sind Werte > 2 MBit\/s<\/span><\/h2>\n\n
<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"4b1fe117-2af1-4b86-8558-1d553fb2c99b"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"1adbfc4c-dcf6-4983-96c0-ace7402c17e7"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
LAN statt WLAN<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"b4363006-4098-40a5-b5f9-8421be712129"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":27.160493827160494,"width":91.25,"height":65.18518518518519,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Eine Verbindung mit einem LAN-Kabel ist schneller und stabiler als WLAN. Wenn es m\u00f6glich ist, testen Sie, ob Sie mit einem LAN-Kabel eine Verbesserung erreichen.
\nFalls das nicht m\u00f6glich ist, hilft es vielleicht schon, dicht beim Router zu sein, damit das WLAN stabiler ist. <\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"8742dc90-2812-42c1-9455-d10b80a53746"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"273d6e8f-ffcd-4bed-994f-9b4b81fae7b1"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Heimnetz \u00fcberlastet?<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"c1a896c9-6a5b-41b5-adf0-d07dc900b7bb"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":27.160493827160494,"width":91.25,"height":63.95061728395062,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Eventuell sind andere Ger\u00e4t im Heimnetz aktiv und \u00fcberlasten dadurch die Internetanbindung (Handys, Playstation, Fernseher, ...).
\nIst die Konferenz stabiler, wenn Sie andere Ger\u00e4te ausschalten und Sie andere Browser-Tabs schlie\u00dfen?  <\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"9ab7cb5e-e1ba-4e42-b052-a373f68c0355"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"9a4ff4d1-fc04-420b-b7d8-27611a9241be"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Router neu starten<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"adf8a0b0-fb67-4e34-aff1-27becf3c76ef"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":27.160493827160494,"width":86.29441624365482,"height":42.606516290726816,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Trennen Sie Ihren Router (Fritzbox, Speedport, ...) kurze Zeit vom Strom und schlie\u00dfen Sie ihn anschlie\u00dfend wieder an.<\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"41e5ff38-1401-4051-b49f-86b5bf69e737"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"9a4ff4d1-fc04-420b-b7d8-27611a9241be"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Router falsch konfiguriert<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"adf8a0b0-fb67-4e34-aff1-27becf3c76ef"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":27.160493827160494,"width":86.375,"height":67.90123456790124,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
F\u00fcr die Verbindung werden spezielle Ports ben\u00f6tigt. Falls im Router nur Surfen und Mailen erlaubt ist, ist eine Webkonferenz mit BBB nicht m\u00f6glich. In der Fritzbox kann man das z.B. \u00fcber Filter (Jugendschutzfilter, Kindersicherung) festlegen.
\nDetails zu den Ports kommen weiter hinten in der Pr\u00e4sentation. <\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"41e5ff38-1401-4051-b49f-86b5bf69e737"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"9a4ff4d1-fc04-420b-b7d8-27611a9241be"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5380710659898478,"y":10.025062656641603,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Browser\/ Ger\u00e4t testen<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"adf8a0b0-fb67-4e34-aff1-27becf3c76ef"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":27.160493827160494,"width":86.29441624365482,"height":42.606516290726816,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
F\u00fcr die Webkonferenz wird die Technik WebRTC benutzt. Auf der Seite
\n test.webrtc.org<\/a>
\nkann man testen, ob die Browser-Ger\u00e4te-Kombination die Voraussetzungen erf\u00fcllt.<\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"41e5ff38-1401-4051-b49f-86b5bf69e737"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":0,"y":0,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"9a4ff4d1-fc04-420b-b7d8-27611a9241be"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5380710659898478,"y":10.025062656641603,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Firewall blockiert Verbindungen<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"adf8a0b0-fb67-4e34-aff1-27becf3c76ef"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":27.160493827160494,"width":92.375,"height":67.90123456790124,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
In Schul- oder Firmennetzen kann die Verbindung durch Firewalls blockiert sein. In diesem Fall sollten Sie Ihren Administrator informieren.
\nAuf dem Lehrerfortbildungsserver gibt es ein Forum f\u00fcr Administratoren. Dort sind die n\u00f6tigen Einstellungen dokumentiert.<\/span><\/h2>\n\n
Link zum Administratoren-Forum<\/a><\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"41e5ff38-1401-4051-b49f-86b5bf69e737"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}}],"keywordListEnabled":true,"globalBackgroundSelector":{"fillGlobalBackground":""},"keywordListAlwaysShow":false,"keywordListAutoHide":false,"keywordListOpacity":90},"override":{"activeSurface":false,"hideSummarySlide":false,"summarySlideSolutionButton":true,"summarySlideRetryButton":true,"enablePrintButton":false,"social":{"showFacebookShare":false,"facebookShare":{"url":"@currentpageurl","quote":"Ich habe @score von @maxScore Punkten bei der Aufgabe @currentpageurl erreicht."},"showTwitterShare":false,"twitterShare":{"statement":"Ich habe @score von @maxScore Punkten bei der Aufgabe @currentpageurl erreicht.","url":"@currentpageurl","hashtags":"h5p, Kurs"},"showGoogleShare":false,"googleShareUrl":"@currentpageurl"}},"l10n":{"slide":"Folie","score":"Punktzahl","yourScore":"Deine Punktzahl","maxScore":"Maximale Punktzahl","total":"Summe","totalScore":"Gesamtpunktzahl","showSolutions":"L\u00f6sungen anzeigen","retry":"Wiederholen","exportAnswers":"Text exportieren","hideKeywords":"Stichwortliste verbergen","showKeywords":"Stichwortliste anzeigen","fullscreen":"Vollbild","exitFullscreen":"Vollbild beenden","prevSlide":"Vorherige Folie","nextSlide":"N\u00e4chste Folie","currentSlide":"Aktuelle Folie","lastSlide":"Letzte Folie","solutionModeTitle":"L\u00f6sungsmodus beenden","solutionModeText":"L\u00f6sungsmodus","summaryMultipleTaskText":"Mehrere Aufgaben","scoreMessage":"Du hast erreicht:","shareFacebook":"Auf Facebook teilen","shareTwitter":"Auf Twitter teilen","shareGoogle":"Auf Google+ teilen","summary":"Zusammenfassung","solutionsButtonTitle":"Kommentare anzeigen","printTitle":"Drucken","printIngress":"Wie m\u00f6chtest du diese Pr\u00e4sentation drucken?","printAllSlides":"Alle Folien drucken","printCurrentSlide":"Aktuelle Folie drucken","noTitle":"Kein Titel","accessibilitySlideNavigationExplanation":"Verwende die linke oder rechte Cursortaste, um zur Folie in der jeweiligen Richtung zu bl\u00e4ttern, wenn der Pr\u00e4sentationsbereich ausgew\u00e4hlt ist.","accessibilityCanvasLabel":"Pr\u00e4sentationsbereich. Verwende die linke oder rechte Cursortaste, um zwischen den Folien zu navigieren.","containsNotCompleted":"@slideName enth\u00e4lt eine nicht abgeschlossene Interaktion","containsCompleted":"@slideName wurde abgeschlossen","slideCount":"Folie @index von @total","containsOnlyCorrect":"@slideName enth\u00e4lt nur richtige Antworten","containsIncorrectAnswers":"@slideName enth\u00e4lt falsche Antworten","shareResult":"Ergebnis teilen","accessibilityTotalScore":"Du hast insgesamt @score von @maxScore Punkten erreicht.","accessibilityEnteredFullscreen":"Vollbild aktiviert","accessibilityExitedFullscreen":"Vollbild deaktiviert","confirmDialogHeader":"Submit your answers","confirmDialogText":"This will submit your results, do you want to continue?","confirmDialogConfirmText":"Submit and see results"}},"metadata":{"contentType":"Course Presentation","license":"PD","title":"Konferenz geht nicht-Internetverbindung Analyse","authors":[{"name":"schellenbachk","role":"Author"}]},"subContentId":"d3707466-1259-4095-8be3-e74b884813bb"},"showContentTitle":false,"feedback":{"subtitle":""},"nextContentId":53,"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.BranchingQuestion 1.0","params":{"branchingQuestion":{"alternatives":[{"nextContentId":-1,"feedback":{"subtitle":"
Viel Erfolg mit BBB!<\/p>\n","title":"Herzlichen Gl\u00fcckwunsch, Sie haben es geschafft!","image":{"path":"images\/image-605370ac421f7.png","mime":"image\/png","copyright":{"license":"CC BY","title":"bbbicon_mit_haken","author":"Klaus Schellenbach","version":"4.0","year":"2021","source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"width":1203,"height":600}},"text":"Ja"},{"nextContentId":54,"feedback":{"subtitle":""},"text":"Nein. Dann pr\u00fcfen Sie hier bitte noch die Ger\u00e4teeinstellungen."},{"nextContentId":-1,"feedback":{"subtitle":"
Vielleicht hat Ihr Systemadministrator noch eine Idee.<\/p>\n","title":"Sorry!","image":{"path":"images\/image-6053c3d0305a6.jpg","mime":"image\/jpeg","copyright":{"license":"CC BY-SA","title":"figur_call-center-1027342_1920","author":"www.pixabay.de","source":"https:\/\/www.pixabay.de","version":"4.0"},"width":1920,"height":1920}},"text":"Nein, und die Ger\u00e4teeinstellungen habe ich schon gepr\u00fcft."}],"question":"
K\u00f6nnen Sie jetzt teilnehmen?<\/p>\n"}},"metadata":{"contentType":"Branching Question","license":"U","title":"Konferenz geht nicht - Teilnahme jetzt m\u00f6glich"},"subContentId":"6e7db156-583e-4acb-a169-3f5b4e98e6de"},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.CoursePresentation 1.25","params":{"presentation":{"slides":[{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"eb8c09c9-a237-4eed-8c88-8bfa75a92dd9"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5380710659898478,"y":29.62962962962963,"width":84.8984771573604,"height":50.125313283208015,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Wenn die Internetverbindung \u00fcberpr\u00fcft wurde, k\u00f6nnen noch Probleme am Endger\u00e4t vorliegeben. Hier ein Auswahl der h\u00e4ufigsten Fehlerursachen.<\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"0bfa3eb1-ff12-421f-bd5b-0b9322777bb5"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"6c684ea0-6e45-48e4-aa4d-2c2607479430"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Browser aktualisieren<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"67e2152d-8683-4d26-86cc-c310096f44fe"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.25,"height":49.382716049382715,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Es gibt regelm\u00e4\u00dfig neue Browser Versionen und der Umgang mit Webkonferenzen ist in neueren Browsern teilweise deutlich besser, als in alten. Daher sollten Sie zuerst den Browser aktualiseren.<\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"5929c5ce-1e77-46a5-af96-e3b13bd17065"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"fdd2c275-8edc-4204-b1cf-6e8bfdc72f58"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Anderen Browser testen<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"866096de-de8c-4458-b716-6d3432f3cce4"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.24365482233503,"height":66.41604010025063,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Falls Sie nur einen Browser haben, installieren Sie einen zweiten, z.B. Firefox oder Chrome (besser Chromium). Diese Optionen ist nicht f\u00fcr alle Betriebssysteme verf\u00fcgbar, aber f\u00fcr die meisten schon.<\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"72c93ce3-8de8-4b12-90fb-9de547ca1f8e"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"77f08d5a-00e5-4038-8fc5-a1930fe336dd"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Ger\u00e4t \u00fcberlastet - Kennzeichen<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"9b5f1523-0aab-4260-b82f-42b0023feb23"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.25,"height":57.283950617283956,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
\u00c4ltere oder leistungsschwache Ger\u00e4te k\u00f6nnen mit Webkonferenzen \u00fcberfordert sein.
\nDies erkennt man oft durch laute L\u00fcfter oder wenn die Ger\u00e4te nur noch langsam auf Benutzereingaben reagieren. <\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"1ee34d13-2324-49b2-ac82-0afb67de7831"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"a2bbeea7-3bab-4cc2-af3c-35d7ea66fc02"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Ger\u00e4t \u00fcberlastet - L\u00f6sungen<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"2fcaaffe-bcd5-4cca-b7dc-fae98fbda366"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.25,"height":56.2962962962963,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Schlie\u00dfen Sie alle \u00fcberfl\u00fcssigen Fenster und Browser-Tabs.<\/span><\/h2>\n\n
Deaktivieren Sie Ihre Kamera.<\/span><\/h2>\n\n
Testen Sie die Qualit\u00e4t mit einem anderen Ger\u00e4t, z.B. Handy. <\/span><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"03f2ea63-7116-46b5-b888-ae5a69e23883"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":0,"y":0,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"3835ce7c-d057-4fe2-b1f7-b946d6537d49"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":3.8071065989847717,"y":10.025062656641603,"width":76.14213197969544,"height":12.531328320802004,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Videos anderer Teilnehmer abschalten<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"be37c11b-3e52-4db8-90e7-a1757452e216"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":3.807106598984772,"y":30.05964912280702,"width":88.83248730964468,"height":57.64411027568922,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Jeder Video-Datenstrom von anderen Teilnehmern muss bei der Darstellung berechnet werden. Das belastet das eigene Ger\u00e4t deutlich.
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Viel Erfolg mit BBB!<\/p>\n","title":"Herzlichen Gl\u00fcckwunsch, Sie haben es geschafft!","image":{"path":"images\/image-605370ac421f7.png","mime":"image\/png","copyright":{"license":"CC BY","title":"bbbicon_mit_haken","author":"Klaus Schellenbach","version":"4.0","source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme","year":"2021"},"width":1203,"height":600}},"text":"Ja"},{"nextContentId":52,"feedback":{"subtitle":""},"text":"Nein. Dann pr\u00fcfen Sie hier bitte noch die Internetverbindung."},{"nextContentId":-1,"feedback":{"subtitle":"
Vielleicht hat Ihr Systemadministrator noch eine Idee.<\/p>\n","title":"Sorry!","image":{"path":"images\/image-6053c3d0305a6.jpg","mime":"image\/jpeg","copyright":{"license":"CC BY-SA","title":"figur_call-center-1027342_1920","author":"www.pixabay.de","source":"https:\/\/www.pixabay.de","version":"4.0"},"width":1920,"height":1920}},"text":"Nein, und die Internetverbindung habe ich schon gepr\u00fcft."}],"question":"
K\u00f6nnen Sie jetzt teilnehmen?<\/p>\n"}},"metadata":{"contentType":"Branching Question","license":"U","title":"Konferenz geht nicht -Teilnahme jetzt m\u00f6glich"},"subContentId":"5c385f9d-2337-4e1b-b8b9-bb7ebd4d5269"},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.CoursePresentation 1.25","params":{"presentation":{"slides":[{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"6d89651e-e603-4c45-bdf4-3aed30bacf5e"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":3.807106598984772,"y":7.4074074074074066,"width":82.48730964467005,"height":83.95061728395062,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Der Fehler 1020 sagen aus, dass der Browser keine Videoverbindung mit dem Server aushandeln kann. Nach einer Weile gibt er auf und zeigt die Fehlermeldung an.<\/h2>\n\n
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Es gibt regelm\u00e4\u00dfig neue Browser Versionen und der Umgang mit Webkonferenzen ist in neueren Browsern teilweise deutlich besser, als in alten. Daher sollten Sie zuerst den Browser aktualiseren. <\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"14d92b62-b34e-49ef-bb3d-98a20a54949b"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"fada2a15-a1c7-47f8-8964-ae0438356256"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876543,"width":80.125,"height":9.876543209876544,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Browser wechseln<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"ffbcd8ce-8c0c-44c8-8e4f-f43b53e612ac"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.25,"height":49.382716049382715,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Falls Sie nur einen Browser haben, installieren Sie einen zweiten, z.B. Firefox oder Chrome (besser Chromium). Diese Optionen ist nicht f\u00fcr alle Betriebssysteme verf\u00fcgbar, aber f\u00fcr die meisten schon. <\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"6786f1dd-9115-459b-894e-069f4fc9ece4"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"fada2a15-a1c7-47f8-8964-ae0438356256"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876543,"width":80.125,"height":9.876543209876544,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Browser Cache leeren<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"ffbcd8ce-8c0c-44c8-8e4f-f43b53e612ac"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.25,"height":49.382716049382715,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Eventuell hilft es, den Browser Cache (Speicher) zu l\u00f6schen.
\nWie das geht, finden Sie leicht \u00fcber eine Internetsuche mit \"Cache leeren\" und dem Namen ihres Browsers eventuell noch mit Ihrem Betriebssystem.<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"6786f1dd-9115-459b-894e-069f4fc9ece4"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"c2377559-3466-4a50-b704-d85140e99dea"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876543,"width":80.125,"height":9.876543209876544,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Router neu starten<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"dbcf17d1-e89e-4af9-b399-1cb7461bdcdd"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5380710659898478,"y":27.56892230576441,"width":91.25,"height":49.382716049382715,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Trennen Sie Ihren Router (Fritzbox, Speedport, ...) kurze Zeit vom Strom und schlie\u00dfen Sie ihn anschlie\u00dfend wieder an. <\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"d33731f4-602e-4755-aa7f-2a8befabdeda"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"b62f850b-b0a4-4312-ae16-816c3a7d8291"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Internetverbindung zu langsam<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"ea58a611-b6f9-445d-b5fa-3cedba9db72f"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.629629629629626,"width":91.25,"height":48.88888888888889,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Eine langsame Internetanbindung kann auch dazu f\u00fchren, dass die Audioverbindung nicht zustande kommt. Testen Sie Ihre Bandbreite z.B. bei librespeed.org<\/a><\/h2>\n\n
Sinnvoll sind Werte > 2 MBit\/s<\/h2>\n\n
<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"46174733-9001-4f94-9b63-61f2d822f10b"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"ef342954-e523-4467-8241-425b1fccbdd6"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
LAN statt WLAN<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"0d3ff165-235f-4309-bc2d-53fb0a6afaee"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":29.62962962962963,"width":91.24365482233503,"height":62.65664160401002,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Eine Verbindung mit einem LAN-Kabel ist schneller und stabiler als WLAN. Wenn es m\u00f6glich ist, testen Sie, ob Sie mit einem LAN-Kabel eine Verbesserung erreichen.
\nFalls das nicht m\u00f6glich ist, hilft es vielleicht schon, dicht beim Router zu sein, damit das WLAN stabiler ist. <\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"7b49b213-b7b7-4614-ba57-a7cc47b6b422"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"16d0c4b0-7ec7-43d8-8926-5551b3feeaeb"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876543,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Router falsch konfiguriert<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"91f19420-403c-4e71-9983-b2382d6bfba3"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5380710659898478,"y":27.56892230576441,"width":91.24365482233503,"height":65.16290726817043,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
F\u00fcr die Verbindung werden spezielle Ports ben\u00f6tigt. Falls im Router nur Surfen und Mailen erlaubt ist, ist eine Webkonferenz mit BBB nicht m\u00f6glich. In der Fritzbox kann man das z.B. \u00fcber Filter (Jugendschutzfilter, Kindersicherung) festlegen.<\/h2>\n\n
Details zu den Ports kommen weiter hinten in der Pr\u00e4sentation.   <\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"b0239fb3-56ec-4a1e-9665-cdd086b036bc"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"aeb2c0b1-6171-41e2-be42-3a295003042b"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876543,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Browser\/ Ger\u00e4t testen<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"e0b7f55f-6827-4d65-99e3-89458d88d53c"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5380710659898478,"y":27.56892230576441,"width":91.24365482233503,"height":60.150375939849624,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
F\u00fcr die Webkonferenz wird die Technik WebRTC benutzt. Auf der Seite<\/h2>\n\n
test.webrtc.org<\/a><\/h2>\n\n
kann man testen, ob die Browser-Ger\u00e4te-Kombination die Voraussetzungen erf\u00fcllt.   <\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"11510fc1-12a5-4d44-a38b-ef14ffc7934a"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"0def8a41-6f79-43fd-9805-fd7bb5bf4316"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876543,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Firewall blockiert Verbindungen<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"994a4c8e-cf1c-4658-818f-87a92a34f95b"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5380710659898478,"y":27.56892230576441,"width":91.24365482233503,"height":70.17543859649122,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
In Schul- oder Firmennetzen kann die Verbindung durch Firewalls blockiert sein. In diesem Fall sollten Sie Ihren Administrator informieren.
\nAuf dem Lehrerfortbildungsserver gibt es ein Forum f\u00fcr Administratoren. Dort sind die n\u00f6tigen Einstellungen dokumentiert. (BBB in BW \u00fcber ZSL)<\/h2>\n\n
Link zum Administratoren-Forum<\/a><\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"8447e28c-5fff-4ed3-937a-a57662f10f0c"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}}],"keywordListEnabled":true,"globalBackgroundSelector":{"fillGlobalBackground":""},"keywordListAlwaysShow":false,"keywordListAutoHide":false,"keywordListOpacity":90},"override":{"activeSurface":false,"hideSummarySlide":false,"summarySlideSolutionButton":true,"summarySlideRetryButton":true,"enablePrintButton":false,"social":{"showFacebookShare":false,"facebookShare":{"url":"@currentpageurl","quote":"Ich habe @score von @maxScore Punkten bei der Aufgabe @currentpageurl erreicht."},"showTwitterShare":false,"twitterShare":{"statement":"Ich habe @score von @maxScore Punkten bei der Aufgabe @currentpageurl erreicht.","url":"@currentpageurl","hashtags":"h5p, Kurs"},"showGoogleShare":false,"googleShareUrl":"@currentpageurl"}},"l10n":{"slide":"Folie","score":"Punktzahl","yourScore":"Deine Punktzahl","maxScore":"Maximale Punktzahl","total":"Summe","totalScore":"Gesamtpunktzahl","showSolutions":"L\u00f6sungen anzeigen","retry":"Wiederholen","exportAnswers":"Text exportieren","hideKeywords":"Stichwortliste verbergen","showKeywords":"Stichwortliste anzeigen","fullscreen":"Vollbild","exitFullscreen":"Vollbild beenden","prevSlide":"Vorherige Folie","nextSlide":"N\u00e4chste Folie","currentSlide":"Aktuelle Folie","lastSlide":"Letzte Folie","solutionModeTitle":"L\u00f6sungsmodus beenden","solutionModeText":"L\u00f6sungsmodus","summaryMultipleTaskText":"Mehrere Aufgaben","scoreMessage":"Du hast erreicht:","shareFacebook":"Auf Facebook teilen","shareTwitter":"Auf Twitter teilen","shareGoogle":"Auf Google+ teilen","summary":"Zusammenfassung","solutionsButtonTitle":"Kommentare anzeigen","printTitle":"Drucken","printIngress":"Wie m\u00f6chtest du diese Pr\u00e4sentation drucken?","printAllSlides":"Alle Folien drucken","printCurrentSlide":"Aktuelle Folie drucken","noTitle":"Kein Titel","accessibilitySlideNavigationExplanation":"Verwende die linke oder rechte Cursortaste, um zur Folie in der jeweiligen Richtung zu bl\u00e4ttern, wenn der Pr\u00e4sentationsbereich ausgew\u00e4hlt ist.","accessibilityCanvasLabel":"Pr\u00e4sentationsbereich. Verwende die linke oder rechte Cursortaste, um zwischen den Folien zu navigieren.","containsNotCompleted":"@slideName enth\u00e4lt eine nicht abgeschlossene Interaktion","containsCompleted":"@slideName wurde abgeschlossen","slideCount":"Folie @index von @total","containsOnlyCorrect":"@slideName enth\u00e4lt nur richtige Antworten","containsIncorrectAnswers":"@slideName enth\u00e4lt falsche Antworten","shareResult":"Ergebnis teilen","accessibilityTotalScore":"Du hast insgesamt @score von @maxScore Punkten erreicht.","accessibilityEnteredFullscreen":"Vollbild aktiviert","accessibilityExitedFullscreen":"Vollbild deaktiviert","confirmDialogHeader":"Submit your answers","confirmDialogText":"This will submit your results, do you want to continue?","confirmDialogConfirmText":"Submit and see results"}},"metadata":{"contentType":"Course Presentation","license":"PD","title":"Video-Fehler1020 beheben","authors":[{"name":"schellenbachk","role":"Author"}]},"subContentId":"0a597806-a5ad-4afe-a24f-244c791c88f2"},"showContentTitle":false,"feedback":{"subtitle":""},"nextContentId":58,"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.BranchingQuestion 1.0","params":{"branchingQuestion":{"alternatives":[{"nextContentId":56,"feedback":{},"text":"Es erscheint Fehler 1020 media-could-not-reach-the-server."},{"nextContentId":59,"feedback":{},"text":"Es wird keine Fehlermeldung angezeigt, aber Teilnahme mit Video ist nicht m\u00f6glich."}],"question":"
Erhalten Sie eine Fehlermeldung, wenn Sie versuchen, die Webcam freizugeben. <\/p>\n"}},"subContentId":"00325535-6ee3-468d-8c1c-363fc21f1909","metadata":{"contentType":"Branching Question","license":"U","title":"Unbenannter Branching Question"}},"showContentTitle":false,"feedback":{},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.BranchingQuestion 1.0","params":{"branchingQuestion":{"alternatives":[{"nextContentId":-1,"feedback":{"title":"Sorry!","subtitle":"
Leider k\u00f6nnen wir Ihnen nicht helfen. Bitte wenden Sie sich an Ihren Administrator. Evenutel hat er noch weitere Ideen. <\/p>\n","image":{"path":"images\/image-6057864a2cb11.jpg","mime":"image\/jpeg","copyright":{"license":"CC BY-SA","title":"figur_call-center-1027342_1920","author":"www.pixabay.de","source":"https:\/\/www.pixabay.de","version":"4.0"},"width":1920,"height":1920}},"text":"Ja"},{"nextContentId":-1,"feedback":{"title":"Super","subtitle":"
Viel Erfolg mit BBB!<\/p>\n","image":{"path":"images\/image-60536fcddfbd0.png","mime":"image\/png","copyright":{"license":"CC BY","title":"BBBicon_mit_haken","author":"Klaus Schellenbach","version":"4.0","year":"2021","source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"width":1203,"height":600}},"text":"Nein"}],"question":"
Tritt der Fehler 1020 immer noch auf?<\/p>\n"}},"metadata":{"contentType":"Branching Question","license":"U","title":"Video-Problem behoben"},"subContentId":"8ebeefdd-d0a3-4212-9b7f-6c5bba572759"},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.CoursePresentation 1.25","params":{"presentation":{"slides":[{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"496464ae-f51c-433a-bf57-ebf5befae702"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.534854245880862,"y":15,"width":80.0761421319797,"height":76.54320987654322,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Falls bei der Freigabe der Webcam kein Bild \u00fcbertragen wird, oder falls die Meldung erscheint: \"Keine Kamera gefunden\" , dann gibt es zwei M\u00f6glichkeiten<\/h2>\n\n
\n\t
\n\t
Die Kamera ist im Browser nicht zugelassen.<\/h2>\n\t<\/li>\n\t
\n\t
Es ist keine Kamera angeschlossen oder sie ist deaktiviert.<\/h2>\n\t<\/li>\n<\/ul>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"9b87fbf2-158b-447f-96ac-c64c4e47b9f6"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"5b658602-d89c-4c97-acb1-0ccea5942013"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.534854245880862,"y":10,"width":83.65019011406845,"height":12.25,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
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Kamera am PC deaktiviert?<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"aea3f8b8-b02a-44c0-92dc-94dc6bde6654"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.534854245880862,"y":27.5,"width":91.25475285171103,"height":65,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
In Windows 10 muss die Kamera im Ger\u00e4temanager aktiviert und an zwei Stellen in der Systemsteuerung zugelassen werden. Bei anderen Betriebssystemen gibt es \u00e4hnliche Einschr\u00e4nkungen. Suchen Sie daher im Internet mit Ihrem Betriebssystem \/ Ger\u00e4t und \"Kamera aktivieren\" um sicherzustellen, dass die Kamera einsatzbereit ist.<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"fd0a1a42-be47-4240-9932-1d7dd36ea8ce"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"5b658602-d89c-4c97-acb1-0ccea5942013"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.534854245880862,"y":10,"width":83.65019011406845,"height":12.25,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Weitere Tipps<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"aea3f8b8-b02a-44c0-92dc-94dc6bde6654"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.534854245880862,"y":27.5,"width":91.25475285171103,"height":65,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Auch wenn Sie keine Fehlermeldung erhalten, befolgen Sie bitte noch die Hinweise im Bereich \"Fehler 1020 media could not reach the server\".
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Wollen Sie sich noch die Hinweise zu Fehler 1020 ansehen?<\/p>\n"}},"subContentId":"2cae2126-6716-41ed-90b6-303c1177e0ac","metadata":{"contentType":"Branching Question","license":"U","title":"Video-Tipps zu Fehler 1020 ansehen"}},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.CoursePresentation 1.25","params":{"presentation":{"slides":[{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"bf725b9e-6205-4909-8d48-e36c7876472d"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5341116751269035,"y":15,"width":82.48730964467005,"height":76.54320987654322,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
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\n(siehe Foto auf der n\u00e4chsten Seite)<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"9f2c857e-9d57-478b-9405-62007290b815"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}},{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"16736980-d077-4f25-9d2f-41daaf7c6e1b"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":2.5,"y":9.876543209876544,"width":80.125,"height":12.345679012345679,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Kamera Qualit\u00e4t einstellen<\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"fb23a824-e9df-48d8-a9df-1739533684a2"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":19.011406844106464,"y":25,"width":60.31418681677398,"height":69.62962962962963,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-60578c9133ec6.png","mime":"image\/png","copyright":{"license":"U"},"width":977,"height":571},"alt":"Kamera im Browser freigeben"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB-Video02-Quality","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"163087a2-e372-4503-a65c-5533af1478fb"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}}],"keywordListEnabled":true,"globalBackgroundSelector":{"fillGlobalBackground":""},"keywordListAlwaysShow":false,"keywordListAutoHide":false,"keywordListOpacity":90},"override":{"activeSurface":false,"hideSummarySlide":false,"summarySlideSolutionButton":true,"summarySlideRetryButton":true,"enablePrintButton":false,"social":{"showFacebookShare":false,"facebookShare":{"url":"@currentpageurl","quote":"Ich habe @score von @maxScore Punkten bei der Aufgabe @currentpageurl erreicht."},"showTwitterShare":false,"twitterShare":{"statement":"Ich habe @score von @maxScore Punkten bei der Aufgabe @currentpageurl erreicht.","url":"@currentpageurl","hashtags":"h5p, Kurs"},"showGoogleShare":false,"googleShareUrl":"@currentpageurl"}},"l10n":{"slide":"Folie","score":"Punktzahl","yourScore":"Deine Punktzahl","maxScore":"Maximale Punktzahl","total":"Summe","totalScore":"Gesamtpunktzahl","showSolutions":"L\u00f6sungen anzeigen","retry":"Wiederholen","exportAnswers":"Text exportieren","hideKeywords":"Stichwortliste verbergen","showKeywords":"Stichwortliste anzeigen","fullscreen":"Vollbild","exitFullscreen":"Vollbild beenden","prevSlide":"Vorherige Folie","nextSlide":"N\u00e4chste Folie","currentSlide":"Aktuelle Folie","lastSlide":"Letzte Folie","solutionModeTitle":"L\u00f6sungsmodus beenden","solutionModeText":"L\u00f6sungsmodus","summaryMultipleTaskText":"Mehrere Aufgaben","scoreMessage":"Du hast erreicht:","shareFacebook":"Auf Facebook teilen","shareTwitter":"Auf Twitter teilen","shareGoogle":"Auf Google+ teilen","summary":"Zusammenfassung","solutionsButtonTitle":"Kommentare anzeigen","printTitle":"Drucken","printIngress":"Wie m\u00f6chtest du diese Pr\u00e4sentation drucken?","printAllSlides":"Alle Folien drucken","printCurrentSlide":"Aktuelle Folie drucken","noTitle":"Kein Titel","accessibilitySlideNavigationExplanation":"Verwende die linke oder rechte Cursortaste, um zur Folie in der jeweiligen Richtung zu bl\u00e4ttern, wenn der Pr\u00e4sentationsbereich ausgew\u00e4hlt ist.","accessibilityCanvasLabel":"Pr\u00e4sentationsbereich. Verwende die linke oder rechte Cursortaste, um zwischen den Folien zu navigieren.","containsNotCompleted":"@slideName enth\u00e4lt eine nicht abgeschlossene Interaktion","containsCompleted":"@slideName wurde abgeschlossen","slideCount":"Folie @index von @total","containsOnlyCorrect":"@slideName enth\u00e4lt nur richtige Antworten","containsIncorrectAnswers":"@slideName enth\u00e4lt falsche Antworten","shareResult":"Ergebnis teilen","accessibilityTotalScore":"Du hast insgesamt @score von @maxScore Punkten erreicht.","accessibilityEnteredFullscreen":"Vollbild aktiviert","accessibilityExitedFullscreen":"Vollbild deaktiviert","confirmDialogHeader":"Submit your answers","confirmDialogText":"This will submit your results, do you want to continue?","confirmDialogConfirmText":"Submit and see results"}},"metadata":{"contentType":"Course Presentation","license":"PD","title":"Video-Kamera Quality einstellen","authors":[{"name":"schellenbachk","role":"Author"}]},"subContentId":"d407fb26-679c-4eae-a950-70266560db4f"},"showContentTitle":false,"feedback":{"subtitle":""},"nextContentId":62,"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.BranchingQuestion 1.0","params":{"branchingQuestion":{"alternatives":[{"nextContentId":37,"feedback":{"subtitle":""},"text":"Weitere Tipps zur Internetverbindung und zu Ger\u00e4teoptimierungen."},{"nextContentId":-1,"feedback":{"title":"Viel Erfolg!","subtitle":"
Einen sch\u00f6nen Tag noch. <\/p>\n","image":{"path":"images\/image-60536fcddfbd0.png","mime":"image\/png","copyright":{"license":"CC BY","title":"BBBicon_mit_haken","author":"Klaus Schellenbach","version":"4.0","year":"2021","source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"width":1203,"height":600}},"text":"Assistent beenden"}],"question":"
Falls die niedrigere Qualit\u00e4t nicht geholfen hat, helfen Ihnen vielleicht noch diese Tipps weiter:<\/p>\n"}},"metadata":{"contentType":"Branching Question","license":"U","title":"Video-Qualit\u00e4t schlecht Ende"},"subContentId":"b80ae24b-346c-4695-ba7a-5d94b8557169"},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.CoursePresentation 1.25","params":{"presentation":{"slides":[{"elements":[{"x":87.5,"y":2.4691358024691357,"width":11.25,"height":22.22222222222222,"action":{"library":"H5P.Image 1.1","params":{"contentName":"Bild","file":{"path":"images\/file-6052d7a495e84.png","mime":"image\/png","copyright":{"license":"U"},"width":600,"height":600},"alt":"BBB Icon"},"metadata":{"contentType":"Image","license":"CC0 1.0","title":"BBB Icon","authors":[{"name":"Klaus Schellenbach","role":"Author"}],"yearFrom":2021,"source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"subContentId":"dd4d6d2d-e976-4362-b299-2e880c02d605"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":3.807106598984772,"y":15.029774436090227,"width":82.48730964467005,"height":72.68170426065163,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Wenn Sie die Videos anderer Teilnehmer nicht sehen, liegt das Problem normalerweise entweder an Ihrer Internetverbindung oder an Ihrem Ger\u00e4t.
\nAnalog gilt das f\u00fcr andere Teilnehmer, die Probleme mit dem Videostrem haben. Hilfestellungen dazu werden im Bereich Verbindungsabbr\u00fcche im Assistenten behandelt. Sie werden dorthin weitergeleitet, wenn Sie auf \"Weiter\" dr\u00fccken. <\/h2>\n"},"metadata":{"contentType":"Text","license":"U","title":"Unbenannter Text"},"subContentId":"321ed93a-b184-41ca-8399-f2da1ae5d8b5"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{"fillSlideBackground":""}}],"keywordListEnabled":true,"globalBackgroundSelector":{"fillGlobalBackground":""},"keywordListAlwaysShow":false,"keywordListAutoHide":false,"keywordListOpacity":90},"override":{"activeSurface":false,"hideSummarySlide":false,"summarySlideSolutionButton":true,"summarySlideRetryButton":true,"enablePrintButton":false,"social":{"showFacebookShare":false,"facebookShare":{"url":"@currentpageurl","quote":"Ich habe @score von @maxScore Punkten bei der Aufgabe @currentpageurl erreicht."},"showTwitterShare":false,"twitterShare":{"statement":"Ich habe @score von @maxScore Punkten bei der Aufgabe @currentpageurl erreicht.","url":"@currentpageurl","hashtags":"h5p, Kurs"},"showGoogleShare":false,"googleShareUrl":"@currentpageurl"}},"l10n":{"slide":"Folie","score":"Punktzahl","yourScore":"Deine Punktzahl","maxScore":"Maximale Punktzahl","total":"Summe","totalScore":"Gesamtpunktzahl","showSolutions":"L\u00f6sungen anzeigen","retry":"Wiederholen","exportAnswers":"Text exportieren","hideKeywords":"Stichwortliste verbergen","showKeywords":"Stichwortliste anzeigen","fullscreen":"Vollbild","exitFullscreen":"Vollbild beenden","prevSlide":"Vorherige Folie","nextSlide":"N\u00e4chste Folie","currentSlide":"Aktuelle Folie","lastSlide":"Letzte Folie","solutionModeTitle":"L\u00f6sungsmodus beenden","solutionModeText":"L\u00f6sungsmodus","summaryMultipleTaskText":"Mehrere Aufgaben","scoreMessage":"Du hast erreicht:","shareFacebook":"Auf Facebook teilen","shareTwitter":"Auf Twitter teilen","shareGoogle":"Auf Google+ teilen","summary":"Zusammenfassung","solutionsButtonTitle":"Kommentare anzeigen","printTitle":"Drucken","printIngress":"Wie m\u00f6chtest du diese Pr\u00e4sentation drucken?","printAllSlides":"Alle Folien drucken","printCurrentSlide":"Aktuelle Folie drucken","noTitle":"Kein Titel","accessibilitySlideNavigationExplanation":"Verwende die linke oder rechte Cursortaste, um zur Folie in der jeweiligen Richtung zu bl\u00e4ttern, wenn der Pr\u00e4sentationsbereich ausgew\u00e4hlt ist.","accessibilityCanvasLabel":"Pr\u00e4sentationsbereich. Verwende die linke oder rechte Cursortaste, um zwischen den Folien zu navigieren.","containsNotCompleted":"@slideName enth\u00e4lt eine nicht abgeschlossene Interaktion","containsCompleted":"@slideName wurde abgeschlossen","slideCount":"Folie @index von @total","containsOnlyCorrect":"@slideName enth\u00e4lt nur richtige Antworten","containsIncorrectAnswers":"@slideName enth\u00e4lt falsche Antworten","shareResult":"Ergebnis teilen","accessibilityTotalScore":"Du hast insgesamt @score von @maxScore Punkten erreicht.","accessibilityEnteredFullscreen":"Vollbild aktiviert","accessibilityExitedFullscreen":"Vollbild deaktiviert","confirmDialogHeader":"Submit your answers","confirmDialogText":"This will submit your results, do you want to continue?","confirmDialogConfirmText":"Submit and see results"}},"metadata":{"contentType":"Course Presentation","license":"PD","title":"Ton-Einzelner Teilnehmer h\u00f6rt nichts","authors":[{"name":"schellenbachk","role":"Author"}]},"subContentId":"5ea8fdf7-c92a-4d0f-aeec-045c5c1f8d9f"},"showContentTitle":false,"feedback":{"subtitle":""},"nextContentId":37,"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"},{"type":{"library":"H5P.BranchingQuestion 1.0","params":{"branchingQuestion":{"alternatives":[{"nextContentId":-1,"feedback":{"subtitle":"
Viel Erfolg mit BBB!<\/p>\n","title":"Herzlichen Gl\u00fcckwunsch, Sie haben es geschafft!","image":{"path":"images\/image-605370ac421f7.png","mime":"image\/png","copyright":{"license":"CC BY","title":"bbbicon_mit_haken","author":"Klaus Schellenbach","version":"4.0","year":"2021","source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"width":1203,"height":600}},"text":"Ja"},{"nextContentId":39,"feedback":{"subtitle":""},"text":"Nein. Dann pr\u00fcfen Sie hier bitte noch die Internetverbindung."},{"nextContentId":-1,"feedback":{"subtitle":"
Vielleicht hat Ihr Systemadministrator noch eine Idee.<\/p>\n","title":"Sorry!","image":{"path":"images\/image-6053c3d0305a6.jpg","mime":"image\/jpeg","copyright":{"license":"CC BY-SA","title":"figur_call-center-1027342_1920","author":"www.pixabay.de","source":"https:\/\/www.pixabay.de","version":"4.0"},"width":1920,"height":1920}},"text":"Nein, und die Internetverbindung habe ich schon gepr\u00fcft."}],"question":"
L\u00e4uft die Konferenz jetzt stabil?<\/p>\n"}},"metadata":{"contentType":"Branching Question","license":"U","title":"Konferenz-Ist die Verbindung jetzt stabiler"},"subContentId":"c20a60c7-e34b-4be1-913f-e4d7d97d0c98"},"showContentTitle":false,"feedback":{"subtitle":""},"contentBehaviour":"useBehavioural","forceContentFinished":"useBehavioural"}],"endScreens":[{"endScreenTitle":"Problem gel\u00f6st!","endScreenSubtitle":"Viel Erfolg mit BBB!","contentId":-1,"endScreenScore":0,"endScreenImage":{"path":"images\/endScreenImage-60530d07b4473.png","mime":"image\/png","copyright":{"license":"CC BY","title":"BBBicon-mit-Haken","author":"Klaus Schellenbach","year":"2021","source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme","version":"4.0"},"width":1203,"height":600}}],"startScreen":{"startScreenTitle":"Hilfe bei technischen Problemen mit BBB","startScreenSubtitle":"","startScreenImage":{"path":"images\/startScreenImage-6052efcb25a69.png","mime":"image\/png","copyright":{"license":"CC BY","title":"BigBlueButton Logo","author":"Klaus Schellenbach","version":"4.0","year":"2021","source":"https:\/\/apps.zum.de\/apps\/bbb-assistent-tech-probleme"},"width":600,"height":600}},"l10n":{"startScreenButtonText":"Assistent starten","endScreenButtonText":"Assistent neu starten","scoreText":"Deine Punktzahl:","backButtonText":"Zur\u00fcck","disableProceedButtonText":"Video wiederholen","replayButtonText":"Deine Punktzahl:","fullscreenAria":"Vollbild"},"behaviour":{"enableBackwardsNavigation":false,"forceContentFinished":false},"scoringOptionGroup":{"scoringOption":"no-score","includeInteractionsScores":false}}}

Dieser Assistent soll Ihnen helfen, die Ursachen von technischen Problemen mit BBB-Konferenzen zu finden und zu l\u00f6sen. <\/h2>\n\n

Sollten Sie mehrere Probleme haben, arbeiten Sie zuerst einen L\u00f6sungsweg durch und fangen Sie dann wieder von vorne an.<\/h2>\n\n

Am Anfang einer Konferenz erscheint diese Abfrage: <\/h2>\n\n

Starten Sie Ihr Audio wieder, indem Sie auf den gleichen Button klicken.\nDanach sollte wieder die Abfrage kommen, wie Sie an der Konferenz teilnehmen wollen.<\/h2>\n\n

Sinnvoll sind Werte > 2 MBit\/s<\/h2>\n\n

Starten Sie Ihr Audio wieder, indem Sie auf den gleichen Button klicken.
\nDanach sollte wieder die Abfrage kommen, wie Sie an der Konferenz teilnehmen wollen.<\/h2>\n\n